WHITE PAPER:
In 15 minutes we'll discuss case management, explain why it's important, suggest how it enables connected government, touch on how it can be applied across a variety of case types, discuss the components of a case management solution, and offer deployment guides and suggestions.
WHITE PAPER:
This solution brief explains how IBM ILOG solutions help government agencies accelerate policy implementation, automate key processes, extend legacy systems and reduce development time and risk.
WHITE PAPER:
This paper describes how smarter government means making operations and services truly citizen-centric, integrating their service delivery, coordinating programs and allowing a choice of access channels, as well as placing the most needed transactions on the Web.
ESSENTIAL GUIDE:
This guide from Vodafone explains how to introduce flexible working, what technologies to consider and how to succeed at implementation.
EGUIDE:
In this e-guide: The Post Office does not have enough money to pay compensation to the subpostmasters it wrongfully prosecuted. The government is stepping in to use more taxpayers' money to compensate subpostmasters who were ruined by the Post Office Horizon scandal.
EZINE:
In this week's Computer Weekly, we get the expert reaction to find out if the NHS contact-tracing app will work. Staying close to clients is crucial through lockdown – we look at the importance of customer experience management. And one CIO explains how he implemented a digital transformation plan in two weeks. Read the issue now.
PRESENTATION:
In this presentation from our CW500 event, director of digital architecture and transformation Chris Boyd explains how Telefonica tackled the challenges of delivering people, cultural and organisational change.
EZINE:
In this week's Computer Weekly, we look at this year's World Economic Forum and find out how the IT sector is aiming to help tackle climate change. Our buyer's guide assesses onsite, offsite and cloud-based disaster recovery. And IT contractors are up in arms about the government's loan charge policy – we examine the issues. Read the issue now.
EZINE:
In this week's Computer Weekly, we find out how technology is helping to deliver vital aid to Syrian refugees in the Middle East. We look at the barriers to achieving the government's aim of a paperless NHS. And the CTO of special effects studio Framestore talks about the IT challenges behind hit movies such as Gravity. Read the issue now.
RESOURCE:
Today's overall increasing security risks have threatened the state and local government IT departments. This has impacted their functionality. In this infographic, learn about the many different security challenges government IT departments face.
