Computer Support Services Reports

LEVERAGING LIVE CHAT TO ACHIEVE HIGH FCR RATES
sponsored by NTR Global
WHITE PAPER: To minimize downtime caused by technical failures and end-user problems, organizations can implement rapid resolution processes. Access this white paper to learn how you can leverage live chat to significantly improve customer support efficiency.
Posted: 11 Oct 2011 | Published: 12 Oct 2011

NTR Global

Atos Workplace Solutions and PCs with Intel vPro Technology
sponsored by Intel Corporation
WHITE PAPER: Based on its evaluation of the virtualization capabilities in PCs with Intel® vPro™ technology, Atos Origin is planning to add this new technology to the next version of the Atos Workplace solution.
Posted: 02 Oct 2006 | Published: 01 Oct 2006

Intel Corporation

La Jolla Institute for Allergy & Immunology: Customer Video
sponsored by Absolute
VIDEO: In this on-demand video case study, learn how the right enterprise-level management software allowed La Jolla Institute for Allergy & Immunology to better manage, secure, and track all of its systems and devices.
Posted: 12 Nov 2013 | Premiered: 12 Nov 2013

Absolute

Introducing Dell 12th Generation PowerEdge Servers
sponsored by Dell, Inc. and Intel®
VIDEO: This short video examines the importance of remote server management, especially as organizations expand globally. Discover new design features that enable you to quickly detect issues, regardless of the physical location of your data center.
Posted: 26 Jul 2012 | Premiered: 05 Mar 2012

Dell, Inc. and Intel®

Expert assessment guide: Is VDI right for your organization?
sponsored by Accelera Solutions
ESSENTIAL GUIDE: Before you dive head-first into VDI, dip your toes in and see if it makes sense for your organization. Check out this expert E-Guide to determine if VDI is right for you.
Posted: 04 Feb 2013 | Published: 04 Feb 2013

Accelera Solutions

How (and Why) to Get Going with Windows Vista Adoption
sponsored by Microsoft
TECHNICAL ARTICLE: There is a lot of misinformation about Windows Vista in a managed IT environment. This article is intended to clear up misperceptions and provide an honest and frank assessment of the challenges and benefits of Windows Vista for IT professionals.
Posted: 26 Nov 2008 | Published: 26 Nov 2008

Microsoft

A special issue celebrating 30 years of MicroScope
sponsored by MicroScope
EZINE: A special issue celebrating the 30th anniversary of MicroScope's launch back in 1982.
Posted: 07 Dec 2012 | Published: 10 Dec 2012

MicroScope

Proactive PC Support Improves Service and Lowers Total Cost of Ownership
sponsored by Intel Corporation
WHITE PAPER: Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
Posted: 02 Apr 2009 | Published: 01 Jan 2009

Intel Corporation

MAXIMISING POWER EFFICIENCY WITH DELL OPTIMIZER
sponsored by Dell Technologies and Intel
WHITE PAPER: Finding the optimal balance between performance and power efficiency is key in getting the best from your hardware. By allowing you to customise your PC’s thermal management settings, learn how Dell Optimizer can ensure you better runtime efficiency in performance per watt for your workload.
Posted: 26 Apr 2023 | Published: 26 Apr 2023

Dell Technologies and Intel

Desktop Modernization Simplified
sponsored by RES Software
WHITE PAPER: This whitepaper will help you learn more about keeping the impact of desktop infrastructure changes to a minimum,  including centralization through virtual desktop computing, implementation of removable disk security and more.
Posted: 14 Oct 2013 | Published: 14 Oct 2013

RES Software