EGUIDE:
AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 10 AI and machine learning use cases for ITSM
EBOOK:
Many IT professionals are looking to IT Service Management (ITSM) to deliver quality IT services that meet the needs of the business under these tough conditions. Regardless of the size of your business, you can deliver superior service quality to your business with the HP approach to ITSM and the HP software and services that support it.
EGUIDE:
Managing the disparate pieces of IT has always been a pain point, which spawned the need for ITSM and ITIL. In this guide, discover how the roles of ITSM and ITIL have changed as IT itself has evolved, and about the roles they will play in years to come.
WHITE PAPER:
This EMA report provides guidelines for how to plan a more effective EAM strategy, including maturity levels, processes, and technologies. IBMs Maximo Asset Management and SmartCloud Control Desk functionality and architecture will be introduced and the impact these applications have in use-case deployments in 3 different verticals will be stressed
EBOOK:
The following ebook explores the most frequently asked questions about SDEs. Find out what they are, why they matter, and what they can do for your enterprise. Read on to learn more.
WEBCAST:
As IT environments become more dynamic, your operations teams need a unified approach to management and monitoring. In this webcast, learn how automatic detection and automated monitoring setup and configuration are two methods for meeting IT challenges. Inside, discover how the "management cockpit" improves management, and much more.
WHITE PAPER:
IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...
EGUIDE:
In this expert e-guide, discover why a fresh approach to ITSM is not only required to remain competitive—it's essential for survival—and learn how SABRE technology is redefining ITSM support.
EGUIDE:
The days of cobbling together makeshift data center systems are fast waning. This e-guide illustrates the difference between converged and hyper-converged infrastructures. Read on to leverage CI and HCI to accelerate server and data center consolidation projects, support VDI deployments, and more.
