IT Professional Services White Papers

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Exploring Business and IT Friction: Myths and Realities
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems.
Posted: 27 Feb 2014 | Published: 17 Apr 2013

BMC Software, Inc.

Dell SupportAssist FAQ
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This whitepaper features a series of frequently asked questions regarding Dell's SupportAssist technology.
Posted: 22 May 2014 | Published: 23 May 2013

Dell, Inc. and Intel®

Service-Oriented Configuration Management
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the core functionality and key benefits of service-oriented configuration management and offers up a four-step approach for implementation.
Posted: 26 Jun 2014 | Published: 10 Jun 2010

Pangea Systems

IBM Tivoli Service Request Manager White Paper
sponsored by IBM
WHITE PAPER: This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.
Posted: 22 Oct 2010 | Published: 15 Jan 2010

IBM

New Voice of the CIO: Insights From The Global Chief Information Officer Study
sponsored by IBM
WHITE PAPER: This paper, an overview of the findings of the IBM Global CIO Study, can help you get a clearer view of the challenges IT is facing and how some of the most successful CIOs and IT organizations are meeting those challenges.
Posted: 20 May 2011 | Published: 20 May 2011

IBM

Meeting the Exploding Demand for New IT Services
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper details how IT must shift in the face of new technology trends in order to keep their end-users productive and happy.
Posted: 16 Jun 2014 | Published: 16 Jun 2014

BMC Software, Inc.

How to Achieve Success with Cloud and Big Data
sponsored by IBM
WHITE PAPER: This white paper explores how you can use modern workload automation, data analytics, and cloud capabilities to easily manage workloads and apps in an increasingly complex IT environment.
Posted: 04 Apr 2014 | Published: 12 Mar 2014

IBM

Managed Services or Break fix? One Size Doesn’t Fit All
sponsored by GFI Software
WHITE PAPER: This paper examines the benefits of Managed Services using the GFI Building Blocks program.
Posted: 22 Dec 2010 | Published: 22 Dec 2010

GFI Software

Delivering IT as a Service With a Software-Defined Data Center
sponsored by VMware
WHITE PAPER: This crucial whitepaper takes an in-depth look at IT as a Service (ITaaS), examining the benefits it's provided organizations across the globe.
Posted: 25 Jun 2013 | Published: 25 Jun 2013

VMware

Simplifying IT to Drive Better Business Outcomes and Improve ROI
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: In this analyst white paper, examine several strategies to cut IT complexity. Explore the pros and cons of virtualization, converged infrastructure, outsourcing operations, and more within. Read on now to learn which strategy is right for your organization.
Posted: 28 Jan 2015 | Published: 04 Jun 2014

Oracle Corporation UK Ltd