WHITE PAPER:
This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems.
WHITE PAPER:
This whitepaper details the core functionality and key benefits of service-oriented configuration management and offers up a four-step approach for implementation.
WHITE PAPER:
This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.
WHITE PAPER:
This paper, an overview of the findings of the IBM Global CIO Study, can help you get a clearer view of the challenges IT is facing and how some of the most successful CIOs and IT organizations are meeting those challenges.
WHITE PAPER:
This white paper explores how you can use modern workload automation, data analytics, and cloud capabilities to easily manage workloads and apps in an increasingly complex IT environment.
WHITE PAPER:
This crucial whitepaper takes an in-depth look at IT as a Service (ITaaS), examining the benefits it's provided organizations across the globe.
WHITE PAPER:
In this analyst white paper, examine several strategies to cut IT complexity. Explore the pros and cons of virtualization, converged infrastructure, outsourcing operations, and more within. Read on now to learn which strategy is right for your organization.