Instant Messaging (Communications) White Papers

(View All Report Types)
Managing Instant Messaging for Business Advantage: Phase Two - Protecting against IM Threats
sponsored by Symantec Corporation
WHITE PAPER: This white paper provides a four phase approach for effectively managing the risks and costs associated with the corporate use of IM. Learn more about how this four phase approach can help your company establish an effective IM usage policy.
Posted: 30 Mar 2007 | Published: 01 Jan 2006

Symantec Corporation

e-Book: Chapter 5 - Understanding the Data Collection Process
sponsored by Symantec Corporation
WHITE PAPER: Improper data collection can jeopardize the admissibility or reliability of data and can result in substantial costs and potential sanctions. After reading this whitepaper you will fully understand the proper data collection process.
Posted: 06 Aug 2008 | Published: 01 Aug 2008

Symantec Corporation

Business Collaborative Conversation Scenarios
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER: Take your unified communications to the next level by extending “the conversation” across multiple areas of your business.
Posted: 08 Feb 2012 | Published: 08 Feb 2012

Alcatel-Lucent Enterprise

Top Ten Considerations for Deploying Lync on Smartphones and Tablets
sponsored by Aruba Networks
WHITE PAPER: Microsoft Lync is transforming the communications landscape by enabling more collaborative and engaging interactions. This resource counts down the top 10 considerations for deploying Lync on smartphones and tablets.
Posted: 11 Jul 2013 | Published: 11 Jul 2013

Aruba Networks

Managing Instant Messaging For Business Advantage: Phase One - Assessing IM Usage
sponsored by Symantec Corporation
WHITE PAPER: Instant Messaging (IM) is a valuable business communications tool for your company but its widespread adoption brings the risk of potential worms and viruses. This paper examines seven steps for managing, securing, and auditing your company's use of IM.
Posted: 17 May 2006 | Published: 01 Mar 2006

Symantec Corporation

Business Case for Integrated Unified Communications and Contact Center Solution
sponsored by ShoreTel - OLD
WHITE PAPER: In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
Posted: 08 Jun 2012 | Published: 30 Jun 2010

ShoreTel - OLD

IBM Lotus Sametime Software Integration with Microsoft Applications: Connecting, Conversing and Collaborating More Conveniently
sponsored by IBM
WHITE PAPER: Check out this paper to learn about the many benefits of IBM Lotus Sametime software integration and how it can enhance the collaboration and unified communications capabilities of all your Microsoft Office applications.
Posted: 13 Mar 2009 | Published: 13 Mar 2009

IBM

BlackBerry Enterprise Server for Microsoft Exchange
sponsored by BlackBerry
WHITE PAPER: The BlackBerry® services are designed to provide productivity tools—such as email, instant messaging, and personal information management (PIM) functionality—and data from enterprise applications to mobile users.
Posted: 11 Aug 2006 | Published: 01 Aug 2006

BlackBerry

EZ Insight Report: IBM Rational Jazz Strategy for Collaborative Application Lifecycle Management (Full report)
sponsored by IBM
WHITE PAPER: Analyst report which includes new or expanded discussion of Open Services for Lifecycle Collaboration, Rational Requirements Manager, Quality Manager, Insight, and IBM Software Delivery Services for Cloud and Rational Asset Manager.
Posted: 13 Mar 2009 | Published: 13 Mar 2009

IBM

Archiving Lotus Domino for Storage Optimization and E-Discovery
sponsored by Symantec Corporation
WHITE PAPER: Address Lotus Domino Mail challenges with an email archive system that stores, manages and offers easy access and search of corporate data stored in email systems, file server environments, instant messaging platforms and content management systems.
Posted: 07 Aug 2007 | Published: 01 Jul 2007

Symantec Corporation