Power-line Communications White Papers

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IBM Service Management: Driving growth for Managed ICT Service Providers sponsored by IBM WHITE PAPER: Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services. Posted: 03 Oct 2011 \| Published: 03 Oct 2011 TOPICS: Business IT Alignment \| Business Management \| Cloud Management \| IT Service Management \| IT Services \| Management Service Providers

Keep Users Happy by Integrating IT Operations and IT Support sponsored by BMC Software, Inc. WHITE PAPER: This white paper discusses the need to bridge the gap between sides of an IT staff and how it can help a business. Posted: 08 Oct 2013 \| Published: 09 Oct 2012 TOPICS: IT Best Practices \| IT Departments \| IT Governance \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Workforce

IT as a service provider: Accelerating business results sponsored by Dell Software WHITE PAPER: In this resource, learn how you can increase collaboration between business and IT, with a multi-cloud management technology. Read on to discover how it enables IT to take and maintain control over cloud operations, while seamlessly meeting all the needs of business users. Posted: 31 Oct 2013 \| Published: 23 Oct 2013 TOPICS: Cloud Computing \| Cloud Management \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Ease of Use in Web Conferencing – The Cost Benefits Of Making Usability a Priority sponsored by IBM WHITE PAPER: The benefits of Web conferencing have motivated many to become proficient at its use. But the economic downturn has brought a new urgency to finding ways to cut costs and work together efficiently. This study examines the role of usability as the major issue that stands in the way of truly beneficial adoption of web conferencing by the mainstream. Posted: 18 Jun 2010 \| Published: 18 Feb 2009 TOPICS: Telecom Spending \| Telecommunications Services \| Teleconferences \| Teleconferencing Services \| Web Conferences \| Web Conferencing Services \| Web Conferencing Software

Identify and Leverage Your Existing Service Life Cycles sponsored by IBM WHITE PAPER: This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives. Posted: 22 Jul 2010 \| Published: 22 Jul 2010 TOPICS: Business IT Alignment \| IT Management \| IT Managers \| IT Service Management \| IT Services \| ITIL \| Service Level Management

Gain Social Insight: Connect Business And IT into One Conversation sponsored by Hewlett Packard Enterprise WHITE PAPER: This white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster. Posted: 04 Jun 2014 \| Published: 31 Mar 2014 TOPICS: Collaboration \| IT Management \| IT Service Management \| IT Services \| Social Computing \| Web 2.0

A Virtualization Roadmap from Dell and Intel sponsored by DellEMC and Intel® WHITE PAPER: Virtualization is more than a technology. It is a way of thinking about problems that allow us to go beyond the physical limitations normally associated with entire classes of hardware, from servers to storage. Attaining the maximum benefits of virtualization, however, requires a plan and constant monitoring to ensure peak performance. Posted: 29 Apr 2010 \| Published: 29 Apr 2010 TOPICS: Backups \| Data Center Consolidation \| Data Center Management \| Disaster Recovery \| IT Services \| Multi-core Processors \| Regulatory Compliance \| Server Management \| Server Virtualization \| Server Virtualization Software \| Storage Consolidation \| Systems Management

How to Avoid 4 Growth-Defying IT Dilemmas sponsored by ServiceNow WHITE PAPER: This whitepaper covers how IT can deliver the services your organization needs to grow without draining more resources and money. Posted: 29 Apr 2013 \| Published: 29 Apr 2013 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Exchange Deployment Planning Services sponsored by Dimension Data. WHITE PAPER: Dimension Data's Exchange Deployment Planning Services (EDPS) are designed to help guide your organisation through the initial deployment planning stages of a Microsoft Exchange implementation. Read this paper to learn more. Posted: 02 Jul 2010 \| Published: 01 Sep 2009 TOPICS: Application Deployment \| Email Management \| Email Server Software \| IT Services \| Microsoft Exchange \| Microsoft Exchange Server 2010 \| Server Management

SaaS Takes Center Stage in 2014 sponsored by IBM WHITE PAPER: Learn how subscription-based business applications are expected to make an even bigger impact in 2014 and beyond in this informative infographic. Posted: 02 Oct 2014 \| Published: 29 Jul 2013 TOPICS: Cloud Computing \| Cloud Management \| IT Departments \| IT Industry \| IT Management \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services \| IT Spending \| Software \| Software as a Service