Client Systems Management White Papers

(View All Report Types)
Adopting ITSM Technology to Support ITIL Initiatives
sponsored by ServiceNow
WHITE PAPER: Discover how Yale University used new ITSM technology and ITIL best practices to deliver world-class IT services.
Posted: 19 May 2014 | Published: 07 May 2013

ServiceNow

Borderless Applications and the Changing Face of Application Performance Management
sponsored by Compuware Corporation
WHITE PAPER: This paper discusses the shift in application performance management by IT operations and it provides insight into how best to ensure applications spanning across all boundaries of enterprise and the Internet can successfully be monitored and managed to meet the needs of the business.
Posted: 12 Apr 2011 | Published: 12 Apr 2011

Compuware Corporation

One Size Does Not Fit All: The Case for the Custom Cloud
sponsored by BMC-Accenture
WHITE PAPER: The benefits of cloud computing are clearly beneficial to all types of organizations; the user gets what they need, and IT has the freedom to manage the aggregate of all cloud services to best optimize their environment. This paper describes how resources should be delivered through an automated provisioning process
Posted: 31 Aug 2011 | Published: 31 Aug 2011

BMC-Accenture

IBM reduces costs of its mainframe environment with service management initiative
sponsored by IBM
WHITE PAPER: This brief paper details how IBM IT Delivery organization streamlines IT management efforts to reduce costs, minimize service disruptions and lower energy costs with IBM Tivoli Monitoring and OMEGAMON XE on z/VM and Linux.
Posted: 15 Aug 2011 | Published: 15 Aug 2011

IBM

Benefits of model-based systems vs. document-based
sponsored by IBM
WHITE PAPER: As documents can become outdated, disconnected, or even contradictory, some organizations are shifting to model-based systems engineering (MBSE). In this comprehensive resource, explore what's new in MBSE, and learn why some consider it a truly revolutionary concept.
Posted: 31 Oct 2013 | Published: 31 Dec 2011

IBM

General Introduction to Microsoft® Exchange Server 2010 Sizing
sponsored by Dell EMC and Microsoft
WHITE PAPER: Review this white paper to explore the latest architectural improvements in Exchange Server 2010 along with the sizing and server role considerations for this upgrade. In addition, learn more about deployment models and example hardware options.
Posted: 11 Apr 2013 | Published: 11 Apr 2013

Dell EMC and Microsoft

IBM Systems Director: Optimized and simplified management of IT infrastructures
sponsored by IBM
WHITE PAPER: This resource presents a new solution that is essential to bridge the gap between the daily reality of the IT manager and the strategic goals of the organization.
Posted: 15 Jul 2013 | Published: 15 Oct 2011

IBM

Maximizing IT Uptime with Dependable Sun SPARC Enterprise T5140, Sun SPARC Enterprise T5240, and Sun SPARC Enterprise T5440 Servers
sponsored by Oracle Corporation
WHITE PAPER: Reliability, availability, and serviceability (RAS) are intricately related, and each factor is equally important to achieving maximum IT service uptime. Oracle’s Sun SPARC Enterprise servers provide excellent RAS characteristics that are ideal for maximizing the uptime of business-critical IT services. Read on to learn more.
Posted: 12 Apr 2011 | Published: 01 Apr 2010

Oracle Corporation

Configuration Cheat Sheet for the New vSphere Web Client
sponsored by Global Knowledge
WHITE PAPER: Check out this detailed cheat sheet which will guide you as you dive into the new vSphere Web Client, and will help you to perform tasks that are not possible on the Windows-based client.
Posted: 28 Jan 2014 | Published: 28 Jan 2014

Global Knowledge

What's New with Dell PowerEdge 12th Generation Servers?
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Take a look at this in-depth resource to find out what you need to know about the next generation servers and how you can successfully transition to this latest technology.
Posted: 19 Feb 2014 | Published: 31 May 2012

Dell, Inc. and Intel®